What We Collect and Why It Matters
When you create an account, we collect the details needed to verify your identity — name, date of birth, address, and a government-issued ID image. That is a legal requirement for operating in eligible US states, not a preference. When you link a payment method, we
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record the transaction reference from PayPal, Venmo, or your Play+ prepaid card number — we do not store full card numbers on our servers. Each deposit and withdrawal event generates a transaction log tied to your account ID. We also collect device data: browser type, IP
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address, and session timestamps. That data helps us detect account takeover attempts and flag unusual login patterns. If you contact support, we keep the conversation thread so follow-up agents have context. Location data is used only to confirm you are accessing from an eligible state; it
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is not used for marketing profiling. You can request a full export of the data we hold on your account at any time through the account settings page. Availability of the platform depends on state law and is offered only where local regulations permit.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.